How do I report a bug with Tembo?

We strive to provide a smooth and reliable experience, but occasionally bugs and glitches can slip through. If you encounter an issue while using Tembo, we want to hear about it so we can fix it for you and other learners.

How to Report a Bug

You can report bugs directly to our team by completing our feedback form. To help us resolve the issue quickly, please include as much detail as possible in your report.

What Information to Include

When reporting a bug, please provide the following information:

• Device type: What device are you using? (e.g., iPhone 17, Samsung Galaxy S21, iPad Pro)
• Operating system: What version of iOS or Android are you running?
• App version: What version of the Tembo app are you using?
• Steps to reproduce: What were you doing when the bug occurred? Please describe the exact steps you took.
• Expected behavior: What should have happened?
• Actual behavior: What actually happened instead?
• Screenshots or videos: If possible, include screenshots or a screen recording of the issue.

What Happens Next

Our development team will review your bug report and work to resolve the issue as quickly as possible. We carefully track all bugs and prioritize fixes based on severity and impact. Thank you for helping us improve Tembo!